Cookie Policy

How HealthSageAI uses cookies and similar technologies.

Last updated: October 1, 2025

This Cookie Policy explains how HealthSageAI ("we", "us", or "our") uses cookies and similar technologies when you visit our website and use our Service. This policy should be read alongside our Privacy Policy, which describes how we collect and handle your personal data more broadly.

Types of Cookies We Use

Essential Cookies

These cookies are required for the Service to function. They maintain your authenticated session, remember your login state, and enable core security features. Essential cookies cannot be disabled; without them the Service would not work.

Analytics Cookies

These cookies help us understand how visitors interact with the Service so we can improve performance and usability. They collect aggregated, de-identified information such as which pages are visited, session duration, and error occurrences. Analytics cookies are optional.

Preference Cookies

These cookies remember your choices and settings, such as explanation style, research preferences, theme, and display options. They allow the Service to provide a more personalized experience without requiring you to reconfigure settings each visit. Preference cookies are optional.

What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to site owners. Cookies allow a site to remember your actions and preferences over a period of time, so you do not have to re-enter them every time you return to the site or browse from page to page.

HealthSageAI uses cookies and similar technologies (such as local storage) to operate the Service and to improve your experience. This policy explains the types of cookies we use and how you can control them.

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. If you choose to disable cookies, some parts of the Service may not function correctly. In particular, disabling essential cookies will prevent you from logging in or maintaining a session.

You can typically find cookie controls in your browser under "Settings" or "Preferences" in the Privacy or Security section. Below are links to cookie management documentation for common browsers:

Third-Party Services

Some cookies are set by third-party services that HealthSageAI uses to operate or improve the Service. These third parties may place cookies on your device when you interact with the Service. The categories of third-party services we may use include:

  • Database and authentication. Our hosting and authentication provider may set essential cookies required to maintain your session and secure your account.
  • Payment processing. If you purchase a subscription, our payment provider may use cookies to process and secure your transaction. We do not store full card numbers on our servers.
  • Analytics. Analytics providers may set cookies to collect aggregated usage data that helps us understand and improve the Service.

Third-party cookies are governed by the respective provider's privacy policy. We encourage you to review those policies for more information.

Data Retention

Cookies are retained on your device for varying periods depending on their purpose. Some cookies are session cookies, which are deleted when you close your browser. Others are persistent cookies, which remain on your device for a set period or until you delete them manually.

Essential session cookies expire when you log out or close your browser. Preference and analytics cookies may persist for up to several months to provide a consistent experience across visits. You can clear persistent cookies at any time through your browser settings.